Terms and Conditions

Terms & Conditions for Lady M

A booking is confirmed with lodgement and acceptance of a completed booking form accompanied by a 20% non-refundable deposit. Balance is payable 60 days prior to departure.

The 20% deposit is forfeited upon cancellation. Cancellation within 60 days of departure will forfeit the total amount paid. A full or partial refund of the deposit and other payments may be issued if a fully paid passenger fills the resultant vacancy but conditions do apply.

Where passenger(s) do not arrive and notification of cancellation has not been received, the total value of the booking is forfeited.

If circumstances require the Lady M to delay or cancel a cruise, as much notice as possible will be given. Liability is not accepted for any expenses, costs or losses incurred as a result of any delays or cancellation. All money paid toward a cancelled cruise service will be refunded.

It is recommended that comprehensive travel insurance, including cancellation cover and emergency evacuation insurance be taken out at the time of your initial booking. Lady M is not liable for loss of, or damage to baggage and personal property.

It is expected that you are aware that due to the conditions and remoteness of the Kimberley region, a passenger may at some point face physical discomfort and/or dangerous conditions, and accepts this as part of an adventure cruise. We undertake to provide due care and will advise of safety precautions throughout the cruise to the best of our ability. Except where prohibited by law or statute, we accept no liability for injury to persons, which includes illness and death, nor for loss of or damage to property. We cannot be held responsible for other carriers whose actions may result in passengers failing to meet these conditions.

All meals are included for the duration of the cruise. Please ensure you record any dietary requirements on the booking form.

All non-alcoholic beverages are included. All water on board is filtered for drinking. A selection of wine, beer (light & full strength), sparkling whites, soft drink, mixers and juice are complementary (limits apply). You may bring your own spirits. Please note, we reserve the right to refuse to serve alcohol at any time.
All off vessel excursions are also included.

Tourism operators within the Kimberley locality have been advised fee charges will now apply to access native title determination areas and/or individual sites along the Kimberley coast. As a result the fees and consequent increase schedule will need to be passed onto the visitors who will incur additional costs to access country whilst cruising along the Kimberley coast. We support traditional owners and their right to charge to access country and will continue to foster positive relationships to support the development of traditional product in the region which will seek to enrich existing tourism experiences along the Kimberley coast.

Current outcome hosts the native title access fees as unknown / yet to be determined / open to future changes, subsequently we are unable to include these fees in our current and future cruise pricing. Therefore native title access fees will be charged in addition to the cost of your cruise. We anticipate this to be a short term solution while the government work with industry to negotiate a Kimberley tourism pass with native title groups. Please note the fees apply to numerous native title determination areas along the Kimberley that we access as part of our cruises between Broome and Darwin. For more information on the fee structure, please visit www.wunambalgaambera.org.au/tour-operators-register.htm.