LADY M Terms & Conditions luxury boat cruise Kimberley outback Australia King George River

Terms & Conditions

A booking is confirmed with lodgment and acceptance of a completed booking form accompanied by a 20% non-refundable deposit. Balance is payable 60 days prior to departure.

The 20% deposit is forfeited upon cancellation. Cancellation within 60 days of departure will forfeit the total amount paid. A full or partial refund of the deposit and other payments may be issued if a fully paid passenger fills the resultant vacancy but conditions do apply.

Where passenger(s) do not arrive and notification of cancellation has not been received, the total value of the booking is forfeited.

If circumstances require the Lady M to delay or cancel a cruise, as much notice as possible will be given. Liability is not accepted for any expenses, costs or losses incurred as a result of any delays or cancellation. All monies paid toward a cancelled cruise service will be refunded.

It is recommended that comprehensive travel insurance, including cancellation cover and emergency evacuation insurance be taken out at the time of your initial booking. Lady M is not liable for loss of, or damage to baggage and personal property.

It is expected that you are aware that due to the conditions and remoteness of the Kimberley region, a passenger may at some point face physical discomfort and/or dangerous conditions, and accepts this as part of an adventure cruise. We undertake to provide due care and will advise of safety precautions throughout the cruise to the best of our ability. Except where prohibited by law or statute, we accept no liability for injury to persons, which includes illness and death, nor for loss of or damage to property. We cannot be held responsible for other carriers whose actions may result in passengers failing to meet these conditions.

All meals are included for the duration of the cruise. Please ensure you record any dietary requirements on the booking form.

All non-alcoholic beverages are included. All water on board is filtered for drinking. A selection of wine, beer (light & full strength), sparkling whites, soft drink, mixers and juice are complementary. You may bring your own spirits. Please note, we reserve the right to refuse to serve alcohol at any time.
All off vessel excursions are also included.